TRUSTWELL BENEFITS — PRIVACY POLICY

Effective Date: June 16, 2025


  1. Who We Are

    TrustWell Benefits is an independent insurance provider based in Knoxville, Tennessee. Our website address is: https://trustwellbenefits.com.


    What Personal Data We Collect and Why

    We may collect the following types of personal information:

    • Name

    • Phone number

    • Email address

    • Zip code or state of residence

    • Any information you voluntarily submit via forms

    This data is used solely for the purpose of contacting you about your insurance needs and providing personalized service.


    How We Collect Information

    We collect personal information when you:

    • Submit a form on our website

    • Call, email, or text us directly

    • Schedule a consultation

    By submitting your information, you agree to be contacted by TrustWell Benefits via phone, email, or text message about insurance products and services. Message and data rates may apply. You may opt out at any time by replying STOP to text messages or contacting us directly. Your information will not be sold or shared with third parties for marketing purposes.


    How We Use Your Information

    We only use your information to:

    • Contact you at your request

    • Evaluate your insurance needs

    • Provide policy information or quotes

    • Fulfill legal or compliance requirements

    We do not sell, rent, or share your information with third parties for marketing purposes.


    Who We Share Your Data With

    • Licensed insurance carriers we are contracted with (only with your consent)

    • Compliance or regulatory authorities (if legally required)

    • Trusted third-party tools used for secure contact management (e.g., CRM, messaging, or scheduling platforms)

    **We do not share your information with marketing agencies or unrelated third parties.


    How Long We Retain Your Data

    If you submit a contact form, the information may be retained securely for up to 3 years for regulatory and recordkeeping purposes.

    You may request deletion at any time by emailing: contact@trustwellbenefits.com


    Your Rights Over Your Data

    You have the right to:

    • Request access to the data we have about you

    • Request corrections or deletions

    • Withdraw consent for future contact

    To make any request, email us at: contact@trustwellbenefits.com


    Data Security

    We take your privacy seriously and follow best practices to protect your data, including:

    • Secure website hosting

    • SSL encryption

    • Limited data retention

    • No unnecessary storage of sensitive personal information


    Cookie Policy

    Our website uses basic performance cookies to improve functionality. We do not use cookies for advertising, behavioral tracking, or remarketing. No personal health information is collected or stored by cookies.


    Medicare Disclaimer

    We are not connected with or endorsed by the United States government or the federal Medicare program. This site and its content are for informational purposes only and are not a solicitation to enroll in any Medicare plan. Plan options and availability vary.
    For a full list of plans available in your area, visit www.Medicare.gov or call 1-800-MEDICARE (TTY: 1-877-486-2048), 24 hours a day, 7 days a week.


    Contact Us

    TrustWell Benefits
    📍 Knoxville, TN
    ✉️ contact@trustwellbenefits.com
    📞 865-269-2548

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